Free local pick-up is available at our Burnaby store at 8835 Northbrook ct., Burnaby anytime between 9 – 5 pm from Monday – Friday. If you haven’t received a pickup notification please call or email at firstname.lastname@example.org to confirm.
Free local pick-up is available at our Portland store at 14121 NE Airport Way, Portland anytime between 9 – 5 pm from Monday – Friday. If you haven’t received a pickup notification email, please call +1 503-477-5995 or email at email@example.com to confirm.
We use CanadaPost for all ground shipping in Canada and FedEx in USA. All our dried and specialty products are shipped in 2 days and will get to you in 4-5 days once shipped. We will be updating you with a tracking number once the orders are shipped.
All our fresh and frozen products needs to be shipped with overnight shipping to ensure freshness of products while in transit. Due to the nature of our products there might be delay in shipping depending on the availability of products.
All orders are processed in 1 – 2 business days. Dried products are shipped once it’s processed and the fresh products or wild food boxes are delivered the next day after it’s processed.
Please use the shipping calculator at the Checkout to get an idea of what shipping options/costs will be for your order. Shipping is calculated once you type in your postal code.
We use couriers for all orders within the Metro Vancouver area. Anywhere outside Metro Vancouver we use FedEx for fresh orders and CanadaPost for dried orders.We use FedEx for all the orders in US.